The anxieties that come with electric vehicle (EV) ownership aren’t about the driving. They surface later: whether a workshop can safely handle a damaged high-voltage battery, whether a software fault counts as a mechanical failure, whether roadside assistance understands what to do with a car that has simply run out of charge.
Allianz Insurance Singapore, this year’s Best EV Insurer, moved on the problem early. Allianz Electric Motor Protect launched in 2021, ahead of Singapore’s EV adoption curve. The intervening years have been spent building the parts of the proposition customers only discover when they need them: repair networks trained in high-voltage battery systems and software diagnostics, claims handlers who know how EV incidents differ from conventional ones, and roadside assistance covering EV-specific breakdown scenarios rather than treating them as edge cases.
Underwriting was rebuilt on the same logic. Instead of adapting combustion-engine pricing, Allianz assesses risk at component level — battery performance, electronic systems and vehicle connectivity — on the reasonable premise that a car with no engine, no gearbox and a continuous data connection presents a different exposure profile. Pricing that reflects how the car is actually built is more likely to reflect how it is actually driven.
The more notable development is where the capability has led. In 2025, Allianz underwrote Singapore’s first fully driverless autonomous vehicle deployment, developing a bespoke framework built on system-level risk assessment, defined operating conditions and incident protocols designed for vehicles with no driver to apportion liability to. A tailored claims and support model was rebuilt alongside it, geared to remotely operated fleets and system-led incidents.
The autonomous vehicle has since completed thousands of real-world journeys, testing underwriting assumptions against operating data rather than models, and once again gives Allianz a read on where this market goes next before it gets there.
